Legal
— The short version
Hone reads your sleep, heart-rate variability and resting heart rate from your wearable to adapt your training plan to how recovered you are. That is the whole point of the app.
This data is sensitive, so we only ever process it with your explicit consent, we never sell it, and you can disconnect your wearable or delete your account at any time. The full detail is below.
This policy explains how Hone Fitness Limited (“Hone”, “we”, “us”), trading as Hone, collects and uses your personal data when you use the Hone app and related services.
We are the data controller for that data under the UK GDPR and the Data Protection Act 2018.
Your name and email address, and the training details you give us during onboarding: your goal distance, target time, race date, recent fitness, weekly mileage and the days you can train.
When you connect a Garmin device, we receive — through Garmin Connect and with your consent — your overnight heart-rate variability (HRV), resting heart rate and sleep data, along with your completed activities (runs, including pace, distance, heart rate and running dynamics). This is special-category data concerning your health and is treated with the heightened protections that status requires.
Basic technical information needed to run the service reliably — app version, device type, and logs of how you interact with the app.
Subscriptions are handled by Apple through the App Store. We do not collect or store your card details. We receive confirmation of your subscription status only.
Under the UK GDPR we must have a lawful basis for each use of your data. For health data we rely on your explicit consent, which you give when you connect your wearable and which you can withdraw at any time.
We do not use your health data for advertising, and we do not sell your personal data to anyone.
You connect your Garmin account to Hone through Garmin’s own secure authorisation screen. We never see your Garmin password. Garmin sends your data to Hone only after you have given consent, and only the data types you have approved.
You can disconnect at any time — from within Hone or from your Garmin Connect account. When you disconnect, Garmin stops sending us new data. To also remove data we already hold, delete your account or contact us (see section 09 and 11).
We share data only with service providers who help us run Hone, and only as far as needed. These act as our processors under contract and may not use your data for their own purposes:
We may also disclose data if required by law, or in connection with a sale or reorganisation of the business, in which case this policy will continue to protect it.
We aim to store and process your data within the UK or European Economic Area.
We keep your account and training data for as long as your account is active. If you delete your account, we delete or anonymise your personal data within 30 days, except where we must keep limited records to meet legal, tax or security obligations.
We use appropriate technical and organisational measures to protect your data, including encryption in transit and at rest, access controls, and restricting health data to the systems that need it. No system is perfectly secure, but we treat recovery data as among the most sensitive we hold.
Under UK data protection law you have the right to:
To exercise any of these, contact us at lewis@weare-hone.com. We respond within one month.
Hone is not intended for anyone under 16. We do not knowingly collect data from children. If you believe a child has provided us data, contact us and we will delete it.
We may update this policy from time to time. If we make a material change to how we use your health data, we will tell you in the app or by email before it takes effect. The “last updated” date above always reflects the current version.
Questions about this policy or your data: lewis@weare-hone.com.
If you are unhappy with how we handle your data, you can complain to the UK’s supervisory authority, the Information Commissioner’s Office (ICO) — ico.org.uk — though we would appreciate the chance to put things right first.